Introduction

This Quote Request Policy explains how we handle quotation requests submitted through the Zero Tech Mart website.

Certain hardware and technology products displayed on the website may be available through a quote-based inquiry process rather than direct online purchase.

Submitting a quote request allows users to request pricing, availability, product details, quantity information, or other commercial information before making a purchasing decision.

Nature of a Quote Request

A quote request is an inquiry only.

Submitting a request does not:

• Create a confirmed order
• Reserve a product
• Guarantee availability
• Guarantee a specific price
• Create a binding purchase agreement
• Require Zero Tech Mart to accept the request
• Require the customer to complete a purchase

A transaction becomes valid only after the applicable terms, pricing, availability, and order details are confirmed.

Information Required for a Quote

Users may be asked to provide information such as:

• Name
• Email address
• Telephone number
• Company name
• Product name
• Product quantity
• Required configuration
• Delivery location
• Additional product requirements

Additional information may be requested where necessary to prepare an accurate quotation.

Accuracy of Submitted Information

Users are responsible for providing accurate and complete information when submitting a quote request.

Incorrect or incomplete information may affect:

• Pricing
• Product availability
• Configuration
• Delivery estimates
• Communication
• Order processing

Zero Tech Mart may contact the requester for clarification before providing a quotation.

Product Availability

Submitting a quote request does not guarantee product availability.

Availability may depend on:

• Supplier inventory
• Distributor availability
• Product model
• Quantity requested
• Location
• Manufacturer availability
• Product discontinuation
• Other supply conditions

Availability may change between the time a quote is requested and the time an order is confirmed.

Quoted Pricing

Quoted prices may depend on factors such as:

• Product quantity
• Product configuration
• Supplier pricing
• Availability
• Delivery requirements
• Applicable taxes
• Market conditions
• Promotional pricing

A quotation may be valid only for the period stated in the quote. After that period, pricing may need to be reviewed again.

Pricing Changes

Prices may change before an order is finalized.

Zero Tech Mart may revise a quotation where necessary due to:

• Supplier price changes
• Product availability changes
• Pricing errors
• Configuration changes
• Quantity changes
• Tax requirements
• Shipping or delivery conditions

Any revised pricing will be communicated before the applicable order is completed.

Quote Validity

Where a quotation includes an expiration date or validity period, the quoted terms apply only during that period.

After expiration, Zero Tech Mart may:

• Reconfirm the price
• Review availability
• Issue a revised quotation
• Withdraw the previous quote

Unless specifically stated otherwise, a quotation should not be considered permanently valid.

No Product Reservation

A quotation does not automatically reserve inventory.

Products may remain available to other customers until an order is accepted and any required payment or confirmation process is complete.

Where limited inventory applies, availability will be subject to confirmation.

Order Confirmation

A quote becomes part of an order only after the customer accepts the applicable terms and Zero Tech Mart confirms the transaction.

Additional steps may include:

• Final product confirmation
• Billing information
• Payment authorization
• Availability confirmation
• Delivery details
• Applicable taxes or charges

No order should be considered confirmed solely because a quote has been issued.

Quote Modifications

If a customer changes the requested:

• Product
• Quantity
• Configuration
• Delivery location
• Technical requirements

A new or revised quotation may be required. Previous pricing may no longer apply after such changes.

Errors in Quotations

Reasonable efforts are made to provide accurate quotations.

However, quotations may occasionally contain typographical, administrative, technical, or pricing errors.

If an error is identified before an order is finalized, Zero Tech Mart may correct the quotation and provide updated information.

Taxes and Additional Charges

Unless specifically stated in the quotation, prices may not include all applicable:

• Sales taxes
• Government charges
• Delivery costs
• Handling charges
• Other transaction-related fees

Where reasonably possible, any applicable additional amounts will be identified before the final transaction is completed.

Business and Bulk Requests

Customers requesting multiple units, business equipment, or larger quantities may receive pricing or availability based on the request's specific requirements.

Bulk pricing is not guaranteed and may vary depending on product availability and supplier conditions.

Third-Party Products

Many products available through quote requests may be manufactured, distributed, or supplied by third parties.

Manufacturer or supplier actions may affect:

• Availability
• Specifications
• Pricing
• Lead times
• Product replacements

Zero Tech Mart cannot guarantee that third-party product conditions will remain unchanged after a quotation is issued.

Refusal or Withdrawal of a Quote

Zero Tech Mart may decline, revise, or withdraw a quotation where reasonably necessary, including situations involving:

• Product unavailability
• Incorrect information
• Pricing errors
• Suspected fraud
• Supplier limitations
• Technical errors
• Unfulfillable requirements

Any such action does not create an obligation to provide the product under the original quotation.

Personal Information

Information submitted through quote request forms may be used to:

• Review the request
• Contact the requester
• Provide pricing information
• Verify requirements
• Maintain business records
• Process a resulting order

Personal information is handled according to the Zero Tech Mart Privacy Policy.

Changes to This Policy

Zero Tech Mart may update this Quote Request Policy to reflect changes in website operations, quotation procedures, product availability, pricing practices, or legal requirements.

The latest version will be posted on the website with an updated effective date.

Contact Information

For questions regarding a quote request, quotation, or related product inquiry, contact: